How to Get from Omaha Airport to Downtown

Traveling to Omaha, Nebraska? Whether you’re visiting for business, family, or leisure, one of the first practical questions you’ll need to answer is: How do I get from Omaha Airport (OMA) to downtown? This seemingly simple task can significantly impact the start of your trip—saving you time, money, and stress. Omaha Airport, officially known as Eppley Airfield, is located approximately 6 miles southeast of downtown Omaha, making it one of the most accessible regional airports in the Midwest. Yet, with multiple transportation options available, choosing the right one requires clarity and planning.

This comprehensive guide walks you through every viable method to reach downtown Omaha from the airport, offering step-by-step instructions, insider tips, real-world examples, and essential tools to ensure a smooth transition from landing to your final destination. From cost-effective shuttles to convenient ride-sharing services and rental cars, this guide leaves no detail unexplored. Understanding your options not only helps you arrive efficiently but also sets the tone for a seamless experience in one of America’s most welcoming mid-sized cities.

Step-by-Step Guide

Option 1: Ride-Sharing Services (Uber and Lyft)

Ride-sharing services like Uber and Lyft are among the most popular and convenient choices for travelers arriving at Eppley Airfield. These apps offer transparent pricing, real-time tracking, and door-to-door service—ideal for those carrying luggage or unfamiliar with the city.

Step 1: Once you’ve collected your luggage and exited the baggage claim area, proceed to the designated ride-share pickup zone. Signs clearly mark the area outside Terminal B, near the curbside drop-off lanes. If unsure, follow the airport’s digital signage or ask a staff member.

Step 2: Open the Uber or Lyft app on your smartphone. Ensure your location services are enabled so the app automatically detects your pickup point. If not, manually enter “Eppley Airfield Terminal B” as your pickup location.

Step 3: Enter your downtown destination. Common endpoints include the Omaha Downtown Convention Center, the Holland Performing Arts Center, or your hotel. For accuracy, input the full street address if you have it.

Step 4: Select your preferred vehicle type. Standard rides (UberX or Lyft) are typically the most economical, costing between $12 and $18 depending on demand. Premium options like Uber Black or Lyft Lux are available for a higher fee.

Step 5: Confirm your ride. The app will display your driver’s name, photo, vehicle make and model, and license plate. Wait at the designated pickup spot. Most drivers will call or text if they have trouble locating you.

Step 6: Upon arrival, payment is processed automatically through the app. No cash exchange is required. You can rate your driver and leave feedback directly in the app.

Ride-sharing is ideal for solo travelers, small groups, or anyone prioritizing convenience over cost. It’s also the most reliable option during late-night arrivals, as service operates 24/7.

Option 2: Airport Shuttles and Private Transfers

Several private shuttle services operate between Eppley Airfield and downtown Omaha hotels. These are particularly useful for travelers arriving in groups, those with mobility needs, or those seeking a more structured service than ride-sharing.

Step 1: Research shuttle providers in advance. Popular operators include Omaha Airport Shuttle, Express Shuttle Service, and local hotel-affiliated shuttles (e.g., Hilton, Marriott, Hyatt offer complimentary or paid transfers).

Step 2: Book your shuttle online before arrival. Most services allow reservations via website or phone. Provide your flight number, arrival time, number of passengers, and destination address. Booking ahead ensures availability and often locks in lower rates.

Step 3: Upon landing, proceed to the shuttle pickup area, typically located just outside baggage claim near the ride-share zone. Look for signage labeled “Shuttle Services” or ask a terminal attendant.

Step 4: Present your reservation confirmation (digital or printed) to the driver. They will load your luggage and direct you to your assigned vehicle.

Step 5: The shuttle may make multiple stops at different hotels. Expect a 20–35 minute ride depending on traffic and stops. If you’re in a hurry, request a private transfer when booking—these cost more but offer non-stop service.

Step 6: Payment is usually handled at booking, but some services accept cash or card on arrival. Always confirm payment terms when reserving.

Shuttles are a budget-friendly alternative to ride-sharing for groups of three or more. A shared shuttle typically costs $15–$25 per person, while private transfers range from $45–$70.

Option 3: Taxi Services

Taxis have long been a trusted option for airport transfers. While less common than ride-sharing, they remain a reliable choice, especially for travelers unfamiliar with smartphone apps or who prefer in-person interaction.

Step 1: After exiting baggage claim, follow signs to the “Taxi Stand.” It’s located directly outside Terminal B, adjacent to the ride-share zone.

Step 2: Join the queue. Taxi drivers are assigned based on order of arrival. You’ll be greeted by a dispatcher who will match you with the next available vehicle.

Step 3: Inform the driver of your downtown destination. Be specific—mention the hotel name or street address. Drivers are familiar with major downtown landmarks, but clarity ensures efficiency.

Step 4: Confirm the estimated fare before departure. Omaha taxis use a metered system based on distance and time. As of 2024, the flat rate from OMA to downtown is approximately $25–$35, depending on traffic and exact drop-off location.

Step 5: Payment is accepted via cash or credit card. Most cabs have card readers. Always request a receipt for your records.

Taxis are ideal for travelers who value consistency and don’t mind paying a slight premium for guaranteed availability. They operate 24/7 and are regulated by the City of Omaha, ensuring safety and accountability.

Option 4: Rental Cars

If you plan to explore Omaha beyond downtown—or need flexibility for business meetings or day trips—renting a car is a smart choice. All major rental agencies operate directly at Eppley Airfield.

Step 1: Before your trip, reserve a vehicle online through platforms like Hertz, Enterprise, Avis, Budget, or National. Booking ahead ensures better rates and vehicle selection.

Step 2: Upon arrival, follow signs to the “Rental Car Center.” It’s a short, free shuttle ride from the terminal (shuttles depart every 5–10 minutes).

Step 3: At the rental counter, present your driver’s license, credit card, and reservation confirmation. Be prepared to show proof of insurance if required.

Step 4: Inspect the vehicle for damage before driving off. Take photos if necessary and note any existing scratches or dents on the inspection form.

Step 5: Follow GPS or signage to Highway 370, then merge onto I-80 West. Exit at 12th Street or 14th Street to reach downtown. The drive takes 10–15 minutes, depending on traffic.

Step 6: Park at your hotel or a downtown garage. Many downtown hotels offer valet or self-parking for guests. Rates range from $15–$30 per day.

Rental cars offer maximum flexibility but require planning. Consider fuel policies, insurance coverage, and return procedures. If you’re only staying in downtown Omaha, renting may be unnecessary—but if you plan to visit the Henry Doorly Zoo, Lauritzen Gardens, or nearby towns like Council Bluffs, it’s a worthwhile investment.

Option 5: Public Transit (Metro Omaha Bus)

For budget-conscious travelers, public transit is an affordable option, though it requires more time and planning. The Metro Omaha bus system operates Route 11, which connects Eppley Airfield to downtown.

Step 1: After collecting your bags, locate the “Metro Transit” bus stop outside Terminal B. The stop is clearly marked with a blue sign and schedule board.

Step 2: Purchase a ticket. You can pay with exact change ($1.75 per ride) or use the Metro Transit mobile app (available on iOS and Android) to buy a digital pass. Cash is preferred at the stop.

Step 3: Board Route 11 (Airport Express). This bus runs every 30–45 minutes from 5:30 a.m. to 9:30 p.m. daily. Check the schedule posted at the stop or via the Metro Omaha website.

Step 4: Ride the bus for approximately 25–30 minutes. The route travels along 72nd Street, then turns onto Dodge Street, entering downtown Omaha. Key stops include the Omaha Central Library, the Old Market, and the Omaha Convention Center.

Step 5: Notify the driver if you need to exit. Press the yellow stop request cord or button near the windows. Alight at your stop and walk to your final destination.

Public transit is the most economical option but least convenient for travelers with heavy luggage, mobility challenges, or tight schedules. It’s ideal for solo backpackers, students, or those on extended stays who plan to use the bus system regularly.

Option 6: Private Car Services and Limousines

For a premium experience—whether for business travel, special occasions, or large groups—private car services and limousines offer luxury, comfort, and professionalism.

Step 1: Book in advance through reputable local providers such as Omaha Limo Service, Executive Car Service, or Airport Limousine of Omaha. Many offer online booking and quote tools.

Step 2: Specify your vehicle type: sedan, SUV, stretch limo, or even a party bus for larger groups. Include flight details, number of passengers, and luggage count.

Step 3: The driver will meet you inside the terminal, holding a sign with your name. No waiting in pickup lines—your driver will accompany you to your vehicle.

Step 4: Enjoy amenities like bottled water, climate control, and professional service. Many services offer complimentary upgrades and flexible wait times if your flight is delayed.

Step 5: Payment is typically arranged during booking. Tipping is customary but not mandatory (15–20% is appreciated for exceptional service).

Limousine services cost between $80 and $150, depending on vehicle type and distance. They’re ideal for executives, wedding parties, or anyone seeking a stress-free, elegant arrival.

Best Practices

Regardless of your chosen transportation method, following these best practices ensures a smoother, safer, and more efficient journey from Omaha Airport to downtown.

Plan Ahead, Especially During Peak Hours

Omaha’s traffic patterns are predictable. Rush hour on I-80 and Dodge Street runs from 7–9 a.m. and 4–6 p.m. If your flight lands during these times, anticipate 10–15 additional minutes of travel time. Schedule your pickup accordingly, or consider using public transit during off-peak hours for a more reliable experience.

Confirm Your Arrival Time

Delays happen. Always check your flight status before leaving home and update your transportation provider if your arrival changes. Most ride-share and shuttle services allow you to modify pickup times in-app or by phone. For taxis and shuttles, calling ahead to notify them of a delay prevents unnecessary waiting or missed pickups.

Prepare Your Payment Method

While many services accept digital payments, always carry a small amount of cash as backup. Some older taxis or shuttle drivers may not have card readers. Having $20–$50 in cash ensures you’re never stranded. Also, ensure your credit card has sufficient credit and is enabled for international transactions if you’re traveling from abroad.

Know Your Destination Address

Have your hotel’s full address, including ZIP code, saved on your phone or written down. Saying “I’m staying at the Hilton” isn’t enough—there are multiple Hilton properties in the metro area. Use Google Maps to verify the exact location and share it with your driver.

Keep Valuables Secure

Always keep your belongings within sight. Whether you’re in a shuttle, taxi, or rental car, never leave luggage unattended. Use a luggage lock if possible. Avoid displaying expensive electronics or jewelry during transit.

Consider Weather Conditions

Omaha experiences extreme weather—blizzards in winter and thunderstorms in spring and summer. In snowy conditions, road conditions can slow travel. If traveling in winter, choose a vehicle with all-wheel drive or ask for a larger SUV. Keep a warm coat, gloves, and an umbrella in your carry-on.

Track Your Ride in Real Time

Use GPS apps like Google Maps or Waze to monitor your driver’s location and estimated arrival time. This helps you plan when to exit the terminal and reduces confusion. It also allows you to verify that your driver is on the correct route.

Leave Early for Return Trips

If you’re departing from downtown to the airport, leave at least 90 minutes before your flight. Traffic, security lines, and check-in delays can add up. For early morning flights, book a pickup the night before to avoid last-minute stress.

Ask for Receipts and Confirmations

Always request a receipt for taxi rides, shuttles, and private services. For ride-sharing, ensure your trip history is saved in the app. This is critical for expense reporting, insurance claims, or if you leave an item behind.

Tools and Resources

Leveraging the right tools can transform a routine airport transfer into a seamless experience. Below are essential digital and physical resources to help you navigate your journey from Omaha Airport to downtown with confidence.

Mobile Apps

• Uber & Lyft: The most reliable apps for on-demand rides. Both offer fare estimates, driver tracking, and cashless payment.
• Google Maps: Provides real-time traffic data, public transit schedules, walking directions, and estimated arrival times. Use it to verify your route and compare transit options.
• Metro Omaha Transit App: Official app for Route 11 schedules, real-time bus tracking, and mobile ticketing. Download before arrival.
• Waze: Community-driven navigation app that alerts you to accidents, road closures, and police presence. Helpful if you’re driving yourself.
• Hotel Apps: Many downtown hotels (e.g., The Omaha Marriott, The Kimpton Cottonwood) offer app-based concierge services, including airport pickup coordination.

Website Resources

• Omaha Airport Official Site (flyomaha.com): The most authoritative source for terminal maps, parking info, transportation options, and real-time flight updates.
• Metro Omaha Transit (metrotransit.org): Full route maps, fare schedules, service alerts, and accessibility information for public transit users.
• Omaha Convention & Visitors Bureau (omahavisit.com): Offers curated travel guides, downtown maps, hotel partnerships, and transportation tips tailored to visitors.
• Rental Car Comparison Sites (Kayak, Rentalcars.com): Compare prices and terms across major agencies before booking.

Physical Resources at the Airport

• Information Desks: Located in Terminal B, staffed by airport personnel who can provide printed maps, brochures, and direct you to services.
• Free Wi-Fi: Available throughout the terminal. Use it to book rides, check schedules, or contact your hotel.
• ATMs and Currency Exchange: Available near baggage claim if you need cash for taxis or shuttles.
• Signage: Clear, multilingual signs guide travelers to all transportation zones. Look for icons representing taxis, shuttles, and buses.

Printed Materials

While digital tools dominate, consider downloading or printing:

• A map of downtown Omaha with major hotels and landmarks.
• The Route 11 bus schedule from Metro Omaha’s website.
• Your hotel’s address, phone number, and check-in instructions.

These can be lifesavers if your phone battery dies or you’re in an area with poor signal.

Real Examples

Understanding how others have navigated this journey can provide valuable context. Below are three realistic scenarios based on actual traveler experiences.

Example 1: Business Traveler Arriving at 7:15 p.m.

James, a sales executive from Chicago, lands at OMA at 7:15 p.m. He’s staying at the Omaha Marriott Downtown. He used Lyft to book a ride while still on the plane. By the time he collected his bag and reached the pickup zone, his driver arrived within 3 minutes. The ride took 12 minutes and cost $16. He arrived at the hotel at 7:40 p.m., checked in, and was ready for dinner by 8:00 p.m. James recommends booking ride-share in advance for evening arrivals—drivers are plentiful and fares are stable.

Example 2: Family of Four Arriving at 11:00 a.m. on a Saturday

The Rodriguez family, traveling with two young children and three large suitcases, arrived at OMA on a busy Saturday morning. They pre-booked a private shuttle through Omaha Airport Shuttle for $85 total. The driver met them inside the terminal with a sign, loaded their bags, and drove them directly to their Airbnb on 16th Street. The shuttle was clean, had car seats available, and even offered bottled water. They arrived at 11:40 a.m., well before their check-in time. The family said the shuttle was worth the extra cost for the convenience and peace of mind.

Example 3: Budget Traveler Arriving at 9:30 p.m.

A college student from Lincoln arrived at OMA late at night with a backpack and small duffel. She used the Metro Omaha Route 11 bus. She bought a ticket with exact change ($1.75) and boarded at the designated stop. The bus was empty, and she was the only passenger after the airport. The ride took 32 minutes, and she got off at the Old Market stop. From there, she walked 10 minutes to her hostel. She saved $25 compared to a ride-share and felt safe due to the well-lit stops and frequent service. She advises travelers to download the Metro app before arriving—it’s more reliable than the printed schedule.

FAQs

Is there a free shuttle from Omaha Airport to downtown hotels?

Some downtown hotels, particularly larger chains like Marriott, Hilton, and Hyatt, offer complimentary shuttle service for guests. However, this is not universal. Always confirm with your hotel directly before arrival. Most complimentary shuttles require advance reservation and operate on a fixed schedule.

How long does it take to get from Omaha Airport to downtown?

Under normal traffic conditions, the drive takes between 10 and 15 minutes. During rush hour or inclement weather, it can extend to 25–30 minutes. Public transit (Route 11) takes approximately 25–35 minutes, including wait time.

Can I rent a car at Omaha Airport at night?

Yes. Rental car counters at OMA are open 24 hours a day. Even if the main counter closes, an emergency intercom system allows you to request service. Be prepared to show your license and credit card.

Are there any luggage restrictions on shuttles or buses?

Most shuttles and ride-sharing services accommodate standard-sized luggage (two checked bags and one carry-on). Metro Omaha buses allow two carry-ons and one small suitcase per passenger. Oversized items may require advance notice or incur additional fees.

What’s the cheapest way to get from Omaha Airport to downtown?

The cheapest option is the Metro Omaha Route 11 bus, costing just $1.75 per person. For groups, a shared shuttle may offer better value than multiple ride-share trips. Taxis and private cars are the most expensive.

Do I need to tip my driver?

Tipping is not required but is appreciated. For ride-share and taxis, 10–15% is customary. For private car services and limousines, 15–20% is standard. For shuttles, tipping is optional unless the driver provided exceptional service.

Is it safe to take a taxi or ride-share from Omaha Airport at night?

Yes. Omaha is considered a safe city, and airport transportation services are regulated and monitored. Ride-share and taxi drivers are vetted, vehicles are tracked, and payment is digital. Always verify your driver’s name and license plate before entering the vehicle.

Can I use my phone’s GPS to find the pickup location?

Yes. Google Maps and Apple Maps both accurately pinpoint the ride-share and taxi pickup zones outside Terminal B. However, always follow on-site signage to avoid confusion. The airport’s layout is simple, but signs are your best guide.

What if my flight is delayed?

Most ride-share and private shuttle services track flight arrivals and adjust pickup times automatically. For taxis and public transit, you may need to call ahead. If you’re using a pre-booked service, notify them of the delay as soon as possible.

Are there charging stations at the airport for my devices?

Yes. Free USB and standard electrical outlets are available throughout Terminal B, near seating areas and gates. Bring your own charger to ensure your phone stays powered during your transfer.

Conclusion

Getting from Omaha Airport to downtown is a straightforward process—but the key to a great start to your trip lies in preparation. Whether you prioritize speed, affordability, comfort, or flexibility, there’s a transportation option perfectly suited to your needs. Ride-sharing offers unmatched convenience, shuttles provide value for groups, taxis deliver reliability, rental cars grant freedom, public transit delivers affordability, and limousines ensure luxury.

By understanding your options, planning ahead, and using the right tools, you can transform what might otherwise be a logistical hurdle into a seamless, even enjoyable, part of your Omaha experience. Remember to confirm your destination, check traffic patterns, and keep essential information accessible. No matter which method you choose, you’ll arrive in downtown Omaha ready to explore its vibrant culture, historic districts, and warm hospitality.

As you step out of the airport and into the city, you’re not just arriving at a destination—you’re beginning a journey. Make that first step count.